Terms And Conditions For The Blacksmiths Shop

The following terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full.

If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.  Please read these terms in full before you use this Website. Your use of this site confirms your acceptance of these terms.

WEBSITE ACCESS

1.1 It is not necessary to register with us in order to use most parts of this Website. However, certain areas of this Website will only be accessible only if you have registered.

USE OF WEBSITE

1.2 This Website may be used in accordance with these terms of use.

1.3 You may not print or download material from this Website unless you have our prior written consent signed by one of the partners or Directors of The Blacksmiths Shop.

No one may republish material from this website (including republication on another website), no one may sell, rent or sub-licence material from this website.

ACCEPTABLE USE

1.4 You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

1.5  You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus or other malicious computer software.

1.6 You must not conduct any systematic or automated data collection activities on or in relation to this website without The Blacksmiths Shop written consent.

RESTRICTED ACCESS

1.7 Access to certain areas of this website is restricted.  The Blacksmiths Shop reserves the right to restrict access to areas of this website, or indeed this entire website, at The Blacksmiths Shop discretion.

1.8 If The Blacksmiths Shop provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential at all times.

 

1.9 The Blacksmiths Shop may disable your user ID and password at The Blacksmiths Shop sole discretion without notice or explanation.

SITE UPTIME

1.10 All reasonable measures are taken by us to ensure that this Website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

1.11 Where possible we always try to give advance warning of maintenance issues that may result in Website down time but we shall not be obliged to provide such notice.

VISITOR PROVIDED MATERIAL

1.12 Any material that a visitor to this Website sends or posts to this Website shall be considered non-proprietary and non-confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.

1.13 When using this website you shall not post or send to or from this Website any material:

a) For which you have not obtained all necessary consents;

b) That is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

c) Which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software .

1.14 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.13.

USER CONTENT

1.15 Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or The Blacksmiths Shop or a third party (in each case under any applicable law).

1.16 You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

1.17 The Blacksmiths Shop reserves the right to edit or remove any material submitted to this website, or stored on The Blacksmiths Shop servers, or hosted or published upon this website.

1.18 Notwithstanding The Blacksmiths Shop rights under these terms and conditions in relation to user content, The Blacksmiths Shop does not undertake to monitor the submission of such content to, or the publication of such content on, this website.

LINKS TO AND FROM OTHER WEBSITES

1.19 Throughout this Website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website.  If you visit any website via a link on this Website you do so at your own risk.

1.20 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;

b) you do not misrepresent your relationship with this website; and

c) the website from which you link to this Website does not contain offensive or otherwise  controversial content or, content that infringes any intellectual property rights or other rights of a third party.

1.21 By linking to this Website in breach of clause 5.2 you shall indemnify us for any loss or damage suffered to this Website as a result of such linking.

WARRANTIES

1.22 This website is provided “as is” without any representations or warranties, express or implied.  The Blacksmiths Shop makes no representations or warranties in relation to this website or the information and materials provided on this website.

1.23 Without prejudice to the generality of the foregoing paragraph, The Blacksmiths Shop does not warrant that:

a)     this website will be constantly available, or available at all; or

b)     the information on this website is complete, true, accurate or non-misleading.

1.24 Nothing on this website constitutes, or is meant to constitute, advice of any kind.  If you require advice in relation to any (legal, financial or medical) matter you should consult an appropriate professional.

DISCLAIMER

1.25     Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and ,or up to date.

1.26     All material contained on this Website is provided without any or warranty of any kind unless stated. You use the material on this Website at your own discretion.

EXCLUSION OF LIABILITY

1.27 We do not accept liability for any loss or damage that you suffer as a result of using this Website.

1.28 Nothing in these Terms of Use shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.

1.29 The Blacksmiths Shop will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

a) for any indirect, special or consequential loss; or

b) for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

1.30 These limitations of liability apply even if The Blacksmiths Shop has been expressly advised of the potential loss.

EXCEPTIONS

1.31 Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit The Blacksmiths Shop liability in respect of any:

a)     death or personal injury caused by The Blacksmiths Shop negligence;

b)     fraud or fraudulent misrepresentation on the part of The Blacksmiths Shop; or

c)     matter which it would be illegal or unlawful for The Blacksmiths Shop to exclude or limit, or to attempt or purport to exclude or limit, its liability.

REASONABLENESS

1.32 By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

1.33 If you do not think they are reasonable, you must not use this website.

1.34 If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

BREACHES OF THESE TERMS AND CONDITIONS

1.35 Without prejudice to The Blacksmiths Shop other rights under these terms and conditions, if you breach these terms and conditions in any way, The Blacksmiths Shop may take such action as The Blacksmiths Shop deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

VARIATION

1.36 The Blacksmiths Shop may revise these terms and conditions from time-to-time.  Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website.  Please check this page regularly to ensure you are familiar with the current version.

ASSIGNMENT

1.37 The Blacksmiths Shop may transfer, sub-contract or otherwise deal with The Blacksmiths Shop rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

1.38 You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

SEVERABILITY

1.39 If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.  If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

ENTIRE AGREEMENT

1.40 These terms and conditions constitute the entire agreement between you and The Blacksmiths Shop in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

LAW AND JURISDICTION

1.41 These terms of use are governed by English law. Any dispute arising in connection with these terms of use shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

THE BLACKSMITHS SHOP DETAILS

1.42 The full name of The Blacksmiths Shop is a trading name of THE BLACKSMITHS SHOP and is registered/ based at the address as set out below.

Business’s name:        The Blacksmiths Shop

Business address:       Sutton Lane

Langley

Berkshire

SL3 8AR

VAT Registration No:  494 0148 43

Delivery, Returns & Damages policy

Delivery

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Royal Mail or TNT. If you prefer delivery with a required signature, an additional cost will be applied, so please contact us before choosing this method.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Free delivery starts on orders over £150.00. (UK Only)

Refunds

1 – For any return request, please inform us in writing at office@theblacksmithshop.co.uk. Alternatively, returns can be arranged by telephone at 0845 38 200 38, collection date will be arranged after the return request has been accepted by The Blacksmiths Shop.

2 – Products may be returned for credit only if they are in the original packaging and in a re-saleable condition, without any concealed or cosmetic damage.

3 – Only goods purchased within 28 days can be returned, proof of purchase will be requested, such as dispatch note or an invoice.

4 – In order to prevent damages all returned goods must be suitably packed.

It is customer’s responsibility to arrange for collection and pay for the returned products transport back to our warehouse, outgoing transport costs will not to be refunded.

Refunds will be arranged within 48 hours of the arrival of the products at our warehouse.

Damages

For any damages please inform us in writing at office@theblacksmithshop.co.uk within 72 hours of delivery.

Goods dispatched by third parties carriers are the customer’s responsibility to be checked for damages both concealed (internal) and cosmetic (external) upon delivery.

Customer must ensure that they thoroughly check their order before the carrier driver leaves. If goods are damaged, please sign for the goods as “damaged”.

Deliveries signed for as “unchecked” do not qualify as damaged. If a customer receives goods that are damaged via carrier their account will not be credited if the delivery was signed for as “good condition/clear/unchecked”.

All signed as “damaged” products are to be arranged for collection at our expense as well as the delivery of the new product.